Personal Training - PT60

Cancellation Policy

At Iron Lion Fitness, we understand that life can be unpredictable. To ensure a smooth experience for all our clients, we have established the following cancellation and reschedule policy: Cancellation Policy: Clients are required to provide at least 24 hours' notice if they need to cancel a scheduled session. This allows us to accommodate other clients and manage our schedules effectively. Cancellations made with less than 24 hours' notice may incur a cancellation fee equivalent to the full session price. Reschedule Policy: If you need to reschedule your session, please notify us at least 24 hours in advance. We will do our best to accommodate your preferred new time. Sessions can only be rescheduled once; any further changes will be subject to our cancellation policy. No-Show Policy: If a client fails to show up for a scheduled session without prior notice, the session will be forfeited, and the full session fee will apply. Coach Availability: In the rare event that your coach is unable to attend a scheduled session, a qualified coach from our team will step in to ensure continuity of your training. We are committed to providing you with a seamless experience and maintaining the quality of your sessions. We appreciate your understanding and cooperation. Our goal is to provide a flexible and supportive environment for all our clients. If you have any questions or concerns regarding this policy, please feel free to reach out to us.

Contact Details

• 8 Nugent Street, Grafton, Auckland, New Zealand

  +64212882409

  info@ironlionfitness.co.nz